You will play an important role in Handling all inbound calls/outbound call pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related
Exceeding customers expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements
Must be a team player and result oriented.
Maintain confidentiality of organizations’ customers and data.
Educate customers on new products and service
Other ad-hoc duties / project assigned.
Requirements:
Candidate must possess at least a SPM and above
Must have 1 year experience in Telemarketing
Good verbal and written communication skills
Excellent team player with good communication and interpersonal skills.
Target driven, ability to meet dateline and to enhance
processes.
Full-Time position(s) available.
