Guest Associates

Key Responsibilities and Accountabilities

·       Initiate guest interaction and offer the Company’s service

·       Know and understand camera settings and exposures in order to capture the guest experiences

·       Compute and record totals of transactions

·       Process payment by cash, check, credit cards, vouchers, or automatic debits, if applicable

·       Calculate total payments received during a time period, and reconcile this with total sales

·       Compile and maintain non-monetary reports and records.

·       Communicate with guests putting them at ease, encouraging them and directing them

·       Manages the processing of images , discussing technical problems, checking for quality and dealing with client’s concerns

·       Compiles finished products for sale, including albums and framed prints.

·       Achieve overall sales targets given

·       Achieve individual KPI targets

·       Ensure the site is ready to start daily operations, stocked and cleaned to a high standard.

·       Responsible for handling equipment on site

·       Performs other related duties as required

·       Flexible to work on weekends and public holidays

·       Adheres to Company image and grooming standards at all times whilst on duty

·       Performs any other reasonable tasks as may be requested from time to time

Desirable Skills and Qualifications

·       High School Graduate

·       A self-motivated fast learner

·       Flexible and adaptable

·       Has a pleasing personality, and a positive outlook

·       Previous experience in a customer facing role

·       An extrovert who does not mind striking up conversations with complete strangers